Effective Date: 01/04/2026

OpsSynta Consulting Ltd (“OpsSynta”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in a transparent and secure manner.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or engage our services.

OpsSynta Consulting Ltd is a consulting business specialising in ERP, business systems, support, managed services, and technology consulting.

If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:

• Company Name: OpsSynta Consulting Ltd
• Email: support@opssynta.com
• Website: www.opssynta.com

We may collect and process the following types of information:

When you complete a contact form, request information, sign up for updates, or communicate with us, we may collect:

• Name
• Company name
• Job title
• Email address
• Telephone number
• Country or location
• Any message or information you provide

When you use our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time and date of your visit
• Referring website
• Cookies and usage data

If you become a client, supplier, or contractor, we may also collect:

• Billing and payment information
• Contract details
• Business contact details
• Project-related communications
• Limited user account information required to deliver services

We use your information to:

• Respond to enquiries and contact requests
• Provide consulting, support, and managed services
• Prepare proposals, contracts, and invoices
• Communicate about our services
• Improve our website and user experience
• Monitor website performance and security
• Meet our legal and regulatory obligations
• Send occasional marketing communications where permitted by law

We will only use your information where we have a lawful basis to do so.

Where applicable under data protection laws, we rely on one or more of the following legal bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests, provided these do not override your rights

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use the site.

Cookies may be used to:

• Remember your preferences
• Analyse website traffic
• Improve performance and functionality
• Support security and fraud prevention

We may use third-party analytics tools such as Google Analytics.

You can control or disable cookies through your browser settings. Please note that some parts of the website may not function correctly if cookies are disabled.

If you choose to receive updates from us, we may send you occasional emails about our services, insights, or company news.

You can unsubscribe at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly

We do not send unsolicited marketing communications.

We do not sell your personal information.

We may share your information with trusted third parties only where necessary, including:

• Website hosting providers
• Email and communication providers
• CRM or project management systems
• Professional advisers such as accountants or legal advisers
• Regulatory authorities where required by law

All third parties are required to keep your information secure and only use it for the agreed purpose.

Because OpsSynta may work with clients, contractors, and technology providers across the UK, UAE, GCC, India, Bangladesh, and other countries, your information may be transferred and stored outside your country of residence.

Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place and that your information remains protected.

We take appropriate technical and organisational measures to protect your personal information from:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

These measures may include:

• Secure cloud platforms
• Access controls
• Password protection
• Multi-factor authentication
• Encrypted communications where appropriate

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We keep your information only for as long as necessary to:

• Fulfil the purpose for which it was collected
• Meet legal, tax, and regulatory obligations
• Resolve disputes and enforce agreements

When information is no longer required, we securely delete or anonymise it.

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Restrict or object to certain processing
• Withdraw consent at any time
• Request a copy of your data
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us using the details above.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Our website and services are intended for business users and are not directed at children under the age of 16.

We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or your personal information, please contact:

OpsSynta Consulting Ltd
Email: support@opssynta.com
Website: www.opssynta.com